Why is ActionCOACH Black Country different?

 

Our philosophy

  • We see it as our privilege to join our members on their journey.  We are committed to our own personal development to help you develop and become a more effective leader and business owner.
  • We see the world through a “less is always more” lens. As such, we focus on helping you to achieve great results in the most efficient and effective way possible.  Many of our members come to use because they want to grow their business AND have more time to enjoy their lives.
  • When you share your goals with us, it’s our job to help you achieve them.  We’ll go the extra mile to make sure you do…as long as you do your part.

 

Our credentials

ActionCOACH Black Country has a proven track record of helping business owners and their teams to achieve, and often exceed their goals.

We’re proud to have won multiple awards since 2007.  Of these, only the ones relating to the satisfaction and achievement of our clients are important.  These include:

  • UK Highest Client Satisfaction Rating – 7 years consecutively
  • Best Client Results – 7 years consecutively

 

Our rules of the game

We believe that every great business is built on a great culture – so here are our rules of the game, which we promise to play by when we work with you:

YOU FIRST – we all perform better if we take care of ourselves first.  We always take care of our physical and mental well-being to make sure we can give our best to the business.

CONTINUOUS IMPROVEMENT – we commit to our own personal development on a continuing basis.  As Jim Rohn said – “Never wish your life was easier, wish you were better”

ABOVE THE LINE – we play above the line.  We catch ourselves when we are below the line and correct the behaviour.  We are open to being held accountable to this, and do not take it personally.

OPEN AND HONEST CONVERSATIONS – we always have the conversations needed to help each other improve.  We are confident to challenge each other, even if it feels a bit uncomfortable (for us or the other person) as we understand that it is meant with best intentions to help us improve our thinking and results.

If we feel upset or in any way offended, we have the confidence to make this known also.  Open and honest communication is the key to team success.

THE SUM OF THE PARTS – we perform better as a team when we synergise.  We accept that all of our opinions are valid, and that by giving each other the respect of truly understanding each other’s opinions, then we can create a better result together than we could individually.

COMMIT TO THE GAME – When a decision is made, we fully commit to it, act swiftly and decisively and support each other to get it done.

WORK HARD, PLAY HARD – we do whatever it takes to get the result we have committed to.  No excuses.  And when we achieve the result, we celebrate as a team.

THE EXTRA MILE – we go the extra mile for ourselves, each other and our clients.  Excellence does not happen without it.

SAY DO CO – when we SAY we’ll do something, it gets DOne.  On time, no excuses.  If it’s not possible, we COmmunicate it as quickly as possible.  We always manage each other’s expectations.