Episode 43: What Bad Customer Experience Costs a Business

Hi all. So… today I have to be honest, I have a rant about poor customer experience. Lewis Haydon suggested that it would be good to put this on LinkedIn as it’s very relevant to sales, marketing, and competitive advantage.

What is your experience with ‘customer experience’?

Is there something that springs to mind as bad customer experience for you?

What examples of good customer experience have you had?

Leave your thoughts below.